Terberg DTS is committed to maximising uptime in a cost-effective way for its customers providing support with:
With an unrivalled reputation for product support, Terberg DTS can provide technical assistance and support 24 hours a day, 7 days a week either on an ad hoc basis or as part of a support contract; cover can also be arranged for specific days to cover special events. Contact the service team for more information and to organise the cover required to keep your essential vehicles serviceable.
Offering a range of support options covering both routine maintenance and repairs, Terberg DTS highly experienced technicians are dedicated to ensuring vehicles are repaired and returned to service as quickly as possible. All our technicians undergo further training after they join the company to IRTEC standard. Available maintenance and repair activities include:
Routine maintenance
Including major or minor servicing and everything in between, skilled technicians can complete work at either customer premises or within one of the fully equipped, state of the art workshops.
Experienced not only with Terberg vehicles, all elements of your vehicle will be maintained by Terberg DTS to the very highest standards.
Shunter Repairs
Terberg DTS can undertake a full range of repairs regardless of size or complexity.
With competitive mileage and man-hour rates, it ensures customers receive a cost effective solution, completed in record time. Responding quickly to all requests for assistance with most repairs completed on client premises, Terberg DTS ensure maximum uptime for customers.
Engine and transmission overhaul
Highly skilled technicians are specialists in engine and transmission overhauls.
As part of The Royal Terberg Group, Terberg DTS technicians are manufacturer trained and can undertake the most complex of repairs. Many engine rebuilds can be done in situ, please get in touch for a competitive quotation.
Modifications
Modifications can be required for a number of reasons. Whether it is a specialist equipment modification to increase capability or minor modifications to improve driver ergonomics for improved health and safety, Terberg DTS can help identify, scope and complete the work.
Body and paintwork repairs
Receiving recent investment, the state of the art paint shop facility in Halifax is capable of undertaking the full range of bodywork and paintwork repairs required on all vehicles.
With excellent paint mixing capability and colour matching tools, the expert paint technicians can undertake a minor repair or full repaint of your vehicle to the very highest standards.
New equipment purchases can be expensive and a mid-life refurbishment can often be a practical solution to ensure maximum return from your vehicle. Terberg DTS can help you make that decision providing a cost effective refurbishment programme.
With vast experience across an array of vehicles, Terberg DTS colleagues are extremely experienced in the scope and provision of refurbishment projects. Any refurbishment is tailored to meet customers’ requirements and could include items such as:
With a dedicated technical team, Terberg DTS offers technical advice & support for all equipment it sells or supports. In addition, services such as vehicle inspections and repair are available alongside practical advice for customers on new and used product selection.
Our qualified and experienced staff are available to deal with technical enquiries over the phone and via email offering solutions to problems. With an extensive product information database along with a large library of vehicle technical manuals and drawings, Terberg DTS is unique in its ability to offer advice and information direct from the supplier.
Terberg DTS offers an independent inspection service for customer owned vehicles or for a proposed purchase vehicle with a detailed report produced for each vehicle. Also available, support, suggestions and advice on new build projects and the development of new systems.
Downtime can be costly, therefore efficient spares support for all equipment is critical. Terberg DTS can provide required spare parts in the fastest possible time thanks to an extensive parts holding and comprehensive parts database for identifying and sourcing parts, this approach provides a one stop shop for spare parts and ensures that 96% of orders are serviced directly from the warehouse, normally within 24 hours.
All enquiries are responded to as quick as possible and Terberg DTS aim to provide the most competitive prices. Customers can be confident in the components supplied using genuine items direct from the supplier. If an item is obsolete or difficult to obtain Terberg DTS can help; offering reliable solutions with alternative parts to suit customer needs.
Whatever the requirement, from an emergency VOR part to a long list of items covering routine maintenance spares, just call, fax or email us with your requirements. Orders for parts in stock will normally be dispatched on the same day. Payment can be by bank transfer, credit card or using a credit account (subject to status and T&Cs).
A reliable support contract from a specialist company like Terberg DTS is the best way to minimise downtime. Offering a variety of support contracts to suit customer needs, contracts are available to cover the following areas:
Contracts are available for various periods and provide a fixed price maintenance and repair capability – subject to exclusions and T&Cs.
